By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including additional terms, policies and notices referenced herein.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions.

Any new features, products or tools added to the current store shall also be subject to these Terms & Conditions. Healthytrac reserves the right to update, change or replace any part of these Terms at any time by posting updates on the website.

1 – ONLINE STORE TERMS

By agreeing to these Terms & Conditions, you confirm that:

• You are legally eligible to use this website and purchase products.
• You will not use our products for unlawful or unauthorized purposes.
• You will not attempt to damage, disrupt or misuse the website or products.

Any violation of these Terms may result in refusal of service or cancellation of orders.

2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred over various networks. Payment-related information is always processed through secured systems.

You may not reproduce, copy, resell or exploit any portion of the Service or products without written permission from Healthytrac.

3 – PRODUCT INFORMATION & ACCURACY

We attempt to provide accurate product descriptions, specifications and images. However:

• Product colors may vary depending on screen settings.
• Product specifications may change without prior notice.
• Minor design updates or variations may occur.

Healthytrac is not responsible for inaccuracies caused by third-party platforms or outdated information.

4 – PRODUCT USAGE & CUSTOMER RESPONSIBILITY

Customers are responsible for:

• Using the device according to provided instructions
• Operating the device in a clean and suitable environment
• Maintaining proper cleaning and ventilation
• Following all safety guidelines

Improper handling, negligence, misuse or unauthorized modification may result in permanent damage not covered under warranty.

5 – DUST & MAINTENANCE POLICY

Healthytrac devices require proper maintenance and cleaning.

Dust accumulation inside or outside the device is considered a natural environmental factor and not a manufacturing defect.

Any malfunction caused due to:

• Dust buildup
• Improper maintenance
• Blocked airflow or ventilation
• Unclean operating environment

will not be covered under warranty.

In such situations, customers may avail paid repair and servicing support from Healthytrac.

6 – WARRANTY POLICY

Healthytrac provides a 3 Month Limited Manufacturing Warranty from the date of delivery.

The warranty covers only verified manufacturing defects under normal usage conditions.

The warranty does not cover:

• Physical damage
• Water or liquid damage
• Misuse or negligence
• Dust-related issues
• Voltage fluctuations
• Unauthorized repairs or opening of device
• Cosmetic damage or normal wear and tear

All warranty claims require:

• Valid proof of purchase
• Photo/video verification
• Inspection and approval by Healthytrac

Healthytrac reserves the right to repair, replace parts or reject claims after inspection.

7 – 7 DAY REPLACEMENT POLICY

Replacement requests are accepted only within 7 days from product delivery and only for verified manufacturing defects.

To qualify for replacement:

• The issue must be reported within 7 days
• Original packaging and accessories must be available
• Product must not show signs of misuse or physical damage

Replacement requests after 7 days will not be accepted.

8 – NO REFUND POLICY

Healthytrac does not provide refunds once the product is delivered, except where legally required.

Approved cases may be resolved through repair or replacement only.

Shipping charges, taxes and insurance fees are non-refundable.

9 – SHIPPING & SERVICE CHARGES

Customers are responsible for:

• Shipping charges for service or inspection
• Safe packaging during transit
• Sending products only after authorization from Healthytrac

Healthytrac is not responsible for damage caused during transit arranged by the customer.

10 – PAID REPAIR & SERVICE SUPPORT

For:

• Out-of-warranty products
• Dust-related issues
• Non-covered damages
• Maintenance-related repairs

Healthytrac may provide paid repair and servicing support subject to parts availability.

Repair and shipping charges will be communicated before proceeding.

11 – LIMITATION OF LIABILITY

Healthytrac shall not be liable for:

• Indirect, incidental or consequential damages
• Business interruption or revenue loss
• Damage caused by misuse or improper maintenance
• Delays caused by courier or logistics partners

Liability, if any, shall not exceed the original purchase value of the product.

12 – THIRD PARTY LINKS

Certain content or services available through our website may include materials from third parties.

Healthytrac is not responsible for examining or evaluating third-party content, websites or services.

13 – INTELLECTUAL PROPERTY

All Healthytrac logos, branding, product designs, website materials and content remain the intellectual property of Healthytrac.

Unauthorized copying, reproduction or resale is strictly prohibited.

14 – TERMINATION

We reserve the right to terminate or suspend access to our services if any customer violates these Terms & Conditions.

15 – GOVERNING LAW

These Terms & Conditions shall be governed in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of Surat, Gujarat.

16 – CHANGES TO TERMS & CONDITIONS

Healthytrac reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of such changes.

17 – CONTACT INFORMATION

Questions regarding these Terms & Conditions may be sent to:

HEALTHYTRAC
Email: info@healthytrac.com