1. Order Processing Time

●      All orders are processed within 1-2 business days, excluding weekends and public holidays.

●      Orders placed after 2 PM will be processed the next business day.

●      In case of high demand, processing may take longer, and we will notify you via email.

2. Shipping Rates & Delivery Times

●      Shipping charges are calculated at checkout based on the delivery location and selected shipping method.

●      Estimated delivery times are:

○      Standard Shipping: 5-7 business days

○      Expedited Shipping: 2-4 business days

●      Delivery delays may occur due to unforeseen circumstances, but we strive to ensure timely delivery.

3. Shipping Areas

●      We currently ship within [list countries/regions HealthyTrac serves].

●      Shipping to remote or restricted areas may involve additional charges or extended delivery times.

4. Order Tracking

●      Once your order is shipped, you will receive a confirmation email with a tracking number and carrier details.

●      Use the tracking number on the carrier’s website to monitor your shipment’s progress.

5. Shipping Restrictions

●      We do not ship to P.O. Boxes or military APO/FPO addresses.

●      Hazardous or oversized items may have specific shipping limitations.

6. Damaged or Lost Shipments

●      If your order is damaged during shipping, please contact us within 48 hours of receiving the package with photographs and details of the damage.

●      If your shipment is delayed or lost, reach out to our support team for assistance.

7. Returns & Refunds

●      For returns or refunds, please review our [Return Policy]. Refunds for shipping charges are subject to the nature of the issue (e.g., damaged or incorrect item).

8. Contact Us
If you have questions or need assistance regarding shipping, email us at [info@healthytrac.com] or call us at +91 9316186070.